Category: Owner’s Desk

  • When IT Becomes The Bottleneck

    There’s a specific kind of frustration founders feel, and it’s not “this is hard.” It’s “this shouldn’t be this hard.” You’re trying to think about customers, hiring, cash, and growth, and instead you’re stuck asking basic questions about a system you didn’t design and don’t have time to babysit. Who owns this? What changed? What…